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FAQ2019-01-29T17:33:51+00:00

Frequently Asked Questions about Massage Care

We understand that sometimes our patients want to know a little bit more information about massage therapy before booking an appointment. Our massage therapists have tried to answer the most commonly asked questions in this massage therapy FAQ, however if you can not find the answer here please do not hesitate to contact us.

If you have muscle stiffness, pain or would like to release stress and tension, massage is a very safe and effective solution. Some problems however, will not respond to treatment and should be addressed by another healthcare specialist.  Either way, it cannot hurt to come in for an assessment so that we can point you in the right direction.

Our reception staff will help you to book the appointment that best suits your individual needs. However as a general rule of thumb; if you have a painful problem sports massage or deep tissue massage is a great place to start.  If you are simply looking for a traditional relaxation massage to help you unwind, Swedish or head, neck and shoulder massage are recommended. We also offer reflexology for general health and wellbeing.

We have a team of massage therapists, who offer a number of different types of massage. We will make sure you see the massage therapist who is most appropriate for you.

Sports massage therapy shouldn’t be painful.  Obviously everyone has different pain thresholds and what may feel like gentle pressure to one patient may feel deep and painful to another, its therefore really important that patients give their massage therapist feedback if they feel any tenderness or pain, this may not mean that the area in question can not be worked, just that the tissues of the muscles have not yet been warmed up enough yet.  Once the muscles have been fully warmed up it maybe necessary in some patients to apply deep pressure to a very tight muscle for a few seconds, this may feel uncomfortable at the time and the therapist should use a pain or discomfort scale with you as the muscle releases. Don’t be tempted to grit your teeth and think “no pain, no gain” as the muscle may go into cramp, spasm or worse still cause some damage to the tissue.

Cost will vary depending on each persons treatment plan. Our full price list is here on our website and we also offer payment plans to help make things as affordable as possible.

Yes.  We accept all types of payment including cash and card payments with the exception of American Express.

Some insurance providers are happy to cover complementary therapies, but you will have to check with your individual provider to see if they cover this and if they accept our clinic.

Our policy regarding insurance companies is that we ask the individual to pay for treatments themselves and then claim back from their individual insurance provider. We understand that not all providers allow this option, however, due to various issues with invoicing, we have found that it is not worth registering our practice with insurance providers.

No.  You can book an appointment with a massage therapist without seeing a chiropractor first. Our massage therapists will discuss future care options with you in your appointment, and they may advise continued massage therapy and or seeing a chiropractor, however you should not feel any obligation to make an appointment with a chiropractor at any stage.

This is the Massage Therapy FAQ. For more information on our other services, see our FAQ pages on Chiropractic.

Frequently Asked Questions about Chiropractic Care

We understand that sometimes our patients want to know a little bit more information about chiropractic before booking an appointment. Our chiropractors have tried to answer the most commonly asked questions, however if you can not find the answer here please do not hesitate to contact us.

For more information on our other services see our Acupuncture FAQ and Massage Therapy FAQ as well.

No! Although classically recognised as being particularly effective for low back pain, chiropractic is also helpful with a whole host of other conditions.

If your problem is to do with your nerves, muscles or joints, chiropractic is likely to help.  Some problems however, will not respond to treatment and should be addressed by another healthcare specialist.  Either way, it cannot hurt to come in to relief chiropractic for an assessment so that we can point you in the right direction.

Meet the team for more details.

Generally, no. However, when someone is in acute pain any movement of the area will cause some sort of irritation which cannot be avoided. Through experience we have found that getting on and off the bench or in and out of the car are usually the most painful parts of the process in these cases!

First appointments are 1 hour in order to complete a full medical history and neurological testing. Follow up appointments are usually about 20 minutes long, however the appointment may be slightly longer or shorter depending on individual cases.

Please let us know 24 hours before the appointment that you are unavailable. If you miss it for no good reason and without notice, you may be charged a £20 fee.

For all visits, you should wear comfortable, loose fitting clothing in order to move about the bench and have your body assessed (shorts and a T-shirt for example).  If your are wearing difficult clothing for the visit, gowns can be provided.

You can always have a chaperone such as a family member or close friend. Remember, for the visits themselves you can be completely clothed and if you feel uncomfortable at any point, the session can be stopped.

Generally, somewhere between 6 and 12 treatments will reduce pain significantly and resolve the initial problem, but this is completely dependent on the individual. Sometimes it’s as few as 2 visits and sometimes it’s 15.  You will be given a treatment plan at your assessment tailored to you to give you some idea.

We pride ourselves on offering really great value for money and really honest prices. Our our payment plans allow follow-up visits to cost as little as £32.50 per visit, allowing you to make some great savings. For more details see our fees page.

We pride ourselves on offering really great value for money and really honest prices. Our our payment plans allow follow-up visits to cost as little as £32.50 per visit, allowing you to make some great savings. For more details see our fees page.

Some insurance providers are happy to cover complementary therapies, but you will have to check with your individual provider to see if they cover this and if they accept our clinic.

Our policy regarding insurance companies is that we ask the individual to pay for treatments themselves and then claim back from their individual insurance provider. We understand that not all providers allow this option, however, due to various issues with invoicing, we have found that it is not worth registering our practice with insurance providers.

Nothing will be forced upon you, however many of these sorts of problems are generally caused by what you do, how you move etc., so some changes in lifestyle are often essential for results.

At present, our success rate is somewhere between 70-95% dependent on the condition presented. Unfortunately, there are no guarantees of results. However, if there aren’t some improvements after 4-6 visits that usually means that we need to change our approach, do further investigations or refer you back to your GP or an appropriate specialist.

Generally the difference is that historically chiropractors were more concerned with improving nerve function where osteopaths were concerned with improving blood flow.  Nowadays, there are more similarities than differences between the professions.  Find a professional who suits you and you will not go far wrong.

Like all professions, there are good and bad. I’m sorry your friend had a bad experience, but we happen to be really good chiropractors!

If you still have questions we can probably answer them in person, why not contact us?  Failing that, the GCC or MCA have very informative FAQ sections.

Still unsure about a visit to a Cambridge Chiropractor?

If our massage therapy FAQ has not answered all of your questions, please do not hesitate to contact us.

If you live in or around Cambridge and have muscle stiffness, pain or would like to release stress and tension, massage is a very safe and effective solution. If you have a painful problem and are unsure what would suit you best, sports massage is a great place to start.  If you are simply looking for relaxation, why not try one of our other types of massage therapy.

If you are unsure whether massage is right for you, then you should consider booking a free spine check with a chiropractor, who can help you decide your next step.

To book, please contact us at our Shelford Health Clinic on 01223 459240, book online or email us.